Refund policy

RETURN POLICY

At NURVIOR, every piece is carefully inspected and packaged to ensure premium quality and presentation.

Due to the exclusive nature of our products and international shipping operations, we do not accept general returns or refunds once an order has been delivered.

As a global luxury brand shipping worldwide, international return logistics and customs costs are extremely high. To maintain fair pricing and product quality for all customers, all sales are considered final.

However, if your order arrives damaged or you receive the incorrect item, please contact us within 48 hours of delivery with clear photos/videos and your order number.

Approved cases may be eligible for:

• Store credit

• Replacement item

Please note:

• Shipping fees, customs duties, and taxes are non-refundable.

• Orders cannot be cancelled once shipped.

For assistance, contact:
support@nurvior.com

NURVIOR
Radiance That Defines You.