Terms of service
TERMS OF SERVICE
OVERVIEW
This website is operated by NURVIOR. Throughout the site, the terms “we,” “us,” and “our” refer to NURVIOR. By visiting our website and/or purchasing from us, you agree to be bound by the following Terms of Service.
Please read these terms carefully before using our website or placing an order.
ONLINE STORE TERMS
By using this site, you confirm that you are at least the age of majority in your country or region of residence, or that you have given consent for any minor dependents to use this website.
You may not use our products for any illegal or unauthorized purpose.
PRODUCT INFORMATION
We strive to display our jewellery, gemstones, and products as accurately as possible. However, due to screen settings, lighting, and natural material variations, slight differences in color, texture, or appearance may occur.
NURVIOR reserves the right to modify products, pricing, descriptions, or availability at any time without prior notice.
ORDERS & PAYMENTS
All orders are subject to acceptance and availability.
We reserve the right to refuse or cancel any order suspected of fraud, unauthorized activity, or violation of these Terms.
Prices are displayed in selected currencies and may vary depending on region, taxes, duties, and exchange rates.
SHIPPING
NURVIOR ships internationally to selected countries worldwide.
Shipping times are estimated and may vary due to customs processing, carrier delays, weather conditions, or other circumstances outside our control.
Customers are responsible for any customs duties, import taxes, or local fees required by their country.
RETURNS & REFUNDS
Due to the exclusive nature of our products and international shipping operations, all sales are considered final.
We do not accept general returns or refunds once an order has been delivered.
If an item arrives damaged or incorrect, customers must contact us within 48 hours of delivery with clear photos/videos and their order number.
Approved cases may be eligible for:
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Store credit
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Replacement item
INTELLECTUAL PROPERTY
All content on this website, including logos, branding, images, designs, graphics, and text, is the property of NURVIOR and may not be copied, reproduced, or used without written permission.
LIMITATION OF LIABILITY
NURVIOR shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our products, services, or website.
We do not guarantee uninterrupted or error-free access to the website at all times.
PRIVACY
Your personal information submitted through the store is handled securely and used only for order processing, customer service, and related business operations.
CHANGES TO TERMS
We reserve the right to update or modify these Terms of Service at any time without prior notice.
CONTACT
For questions regarding these Terms of Service, please contact:
NURVIOR
Radiance That Defines You.