Shipping policy
SHIPPING POLICY
At NURVIOR, we are committed to delivering your order with care, security, and premium presentation.
PROCESSING TIMES
Orders are typically processed within 1–5 business days after payment confirmation.
During high-demand periods, launches, or holidays, processing times may be slightly extended.
SHIPPING TIMES
Estimated delivery times vary depending on destination and shipping carrier.
Estimated international delivery:
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United States: 7–15 business days
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United Kingdom: 7–15 business days
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UAE: 5–12 business days
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Other international locations: 7–21 business days
Please note that shipping timelines are estimates and may vary due to customs processing, carrier delays, weather conditions, or other circumstances outside our control.
TRACKING
Once your order has been shipped, you will receive a confirmation email with tracking information.
CUSTOMS, DUTIES & TAXES
International orders may be subject to customs duties, import taxes, or local handling fees determined by your country.
These charges are the responsibility of the customer and are not included in product or shipping prices.
LOST OR DELAYED PACKAGES
NURVIOR is not responsible for delays caused by shipping carriers, customs authorities, or incorrect shipping information provided during checkout.
If your package is significantly delayed, please contact us and we will do our best to assist you.
INCORRECT SHIPPING DETAILS
Customers are responsible for ensuring all shipping information is accurate before placing an order.
Orders shipped to incorrect addresses provided by the customer may not be eligible for replacement or refund.
CONTACT
For shipping inquiries, please contact:
NURVIOR
Radiance That Defines You.